Privacy Policy
Last updated: 11/13/2025
Introduction
Core Mind Asia ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you contact us or fill out forms
- Technical Data: IP address, browser type, device information, and browsing behavior
- Communication Data: Your correspondence with us via email, contact forms, or other channels
- Usage Data: Information about how you use our website and services
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver our AI consulting and services
- To send you relevant information about our services, updates, and insights
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website and services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights Under PDPA
Under Malaysia's PDPA, you have the right to:
- Access your personal data we hold
- Correct any inaccurate personal data
- Withdraw consent for data processing
- Request deletion of your personal data (subject to legal requirements)
- Object to certain processing activities
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +60 3 6043 0844
- Address: Kuala Lumpur, Malaysia